Store Operations Lead

Five Below; Albertville (AL); On-site; USD 13,000 - 19,000; Full time

Job summary

Five Below in Albertville, AL is seeking an hourly Store Manager on Duty to lead daily operations, greet customers, and ensure a fast, friendly checkout experience. You will train crew, oversee stock, and partner with the leadership team to drive sales.

This role requires at least 1 year of management experience, a High School diploma or equivalent, and a flexible schedule including weekends. Five Below values growth, equality, and a supportive work environment.

Qualifications

• Minimum 1 year of management experience
• Excellent verbal and written communication skills
• Ability to multi-task and think creatively
• Ability to maintain composure under pressure

Responsibilities

• Ensures all crew members wow the customer through personal contact with customers.
• Trains the crew on the BEST customer service experience; ensuring fast, friendly checkout.
• Oversee daily activities of store associates, ensuring duties are performed effectively and customer service is excellent.
• Assist with receiving, unpacking, and organizing new stock for quick placement on the sales floor.
• Act as Manager on Duty, taking responsibility for store operations, staff management, and addressing urgent issues.
• Open or close the store when needed, including securing cash, doors, and alarms.
• Support onboarding and ongoing training of associates on policies, product knowledge, and procedures.
• Drive store sales and control expenses by optimizing merchandising and staff performance.

Skills

Customer service

Leadership

Communication

Multi-tasking

Creativity

Composure under pressure

Education

High School Diploma or equivalent

College experience preferred

Job description

Five Below in Albertville, AL is seeking an hourly Store Manager on Duty to lead daily operations, greet customers, and ensure a fast, friendly checkout experience. You will train crew, oversee stock, and partner with the leadership team to drive sales.

This role requires at least 1 year of management experience, a High School diploma or equivalent, and a flexible schedule including weekends. Five Below values growth, equality, and a supportive work environment.