Store Operations & Guest Experience Lead

The Buckle, Inc.; Lansing (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance

Spending and Savings Accounts

Paid Time Off

401(k) Retirement Plan

Teammate Discount

Performance Bonuses

Leave Options

Employee Assistance Program

Job summary

The Buckle, Inc. is seeking an Operations Manager for our Lansing, MI location. This role oversees daily store operations, staff training, and guest services to deliver the best shopping experience.

The position may require supporting various duties such as Freight Coordinator and Visual Merchandiser based on store needs. The ideal candidate will have strong leadership, excellent communication, and a proven ability to manage schedules, inventory, and customer service in a fast-paced retail

Qualifications

• High school diploma or GED required or equivalent.
• Retail management experience preferred.
• Strong interpersonal and communication skills.

Responsibilities

• Oversee daily operations to ensure a smooth store flow.
• Lead front-line teams and manage scheduling and training.
• Coordinate promotions, inventory, and POS transactions.
• Uphold Buckle’s policies, ethics, and loss prevention standards.

Skills

People management

Customer service

Scheduling

Communication

Education

High School Diploma or GED

Tools

POS software

Job description

The Buckle, Inc. is seeking an Operations Manager for our Lansing, MI location. This role oversees daily store operations, staff training, and guest services to deliver the best shopping experience.

The position may require supporting various duties such as Freight Coordinator and Visual Merchandiser based on store needs. The ideal candidate will have strong leadership, excellent communication, and a proven ability to manage schedules, inventory, and customer service in a fast-paced retail