Store Operations & Customer Experience Lead

Five Below; Winchester (VA); On-site; USD 15,000 - 18,000; Full time

Job summary

Five Below in Winchester, VA is seeking an energetic store leader to help wow customers and oversee daily operations. You will train crew, manage opening/closing, and ensure fast, friendly checkout experiences.

The role requires at least 1 year of management experience, strong communication, and the ability to multi-task in a fast-paced environment. This hourly position offers opportunities to grow with our dynamic team.

Qualifications

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and stay organized.

Responsibilities

• Wows customers through personal contact and ensures fast, friendly checkout.
• Oversees daily activities of store associates to maintain high customer service.
• Assists with receiving, unpacking and stocking to keep shelves filled.
• Acts as Manager on Duty and handles store operations and staff issues.
• Manages opening/closing duties including cash handling and security.

Skills

Verbal communication

Written communication

Multi-tasking

Creativity

Under pressure

Education

High School Diploma or equivalent

College experience preferred

Job description

Five Below in Winchester, VA is seeking an energetic store leader to help wow customers and oversee daily operations. You will train crew, manage opening/closing, and ensure fast, friendly checkout experiences.

The role requires at least 1 year of management experience, strong communication, and the ability to multi-task in a fast-paced environment. This hourly position offers opportunities to grow with our dynamic team.