Store Operations & Customer Experience Lead

Dsw-Shoe-Warehouse,-Inc.; Whitney Estates (NY); On-site; USD 49,428,000 - 67,051,000; Full time

Job summary

DSW Shoe Warehouse, Inc. is seeking a Store Associate to support store management in driving sales, inventory control and in-store customer experience. You will collaborate with the management team on priorities and ensure operations align with company standards.

The role requires at least 2 years of experience, a high school diploma, and flexibility to work nights, weekends and holidays. You will handle omni-channel activities, POS tech, safety, and customer interactions to deliver a positive

Qualifications

• Minimum 2 years' workforce experience.
• Minimum high school graduate or equivalent.

Responsibilities

• Be empowered to meet the customer where they are and personalize their experience.
• Be committed to the customer having a consistent positive experience.
• Bring the power of shoes to life by leveraging in-store and digital services.
• Be responsible to pause and put the customer first.
• Bring fun and energy to everything you do.
• Maintain in-store experience by modeling CEL behaviors and redirecting associate behaviors to achieve store goals and KPI.

Skills

Customer service

Collaboration

Communication

Time management

Availability

Technical proficiency

Stamina

Lifting up to 50 lbs

Mobility

Education

High school diploma or equivalent

Job description

DSW Shoe Warehouse, Inc. is seeking a Store Associate to support store management in driving sales, inventory control and in-store customer experience. You will collaborate with the management team on priorities and ensure operations align with company standards.

The role requires at least 2 years of experience, a high school diploma, and flexibility to work nights, weekends and holidays. You will handle omni-channel activities, POS tech, safety, and customer interactions to deliver a positive