Store Operations & Experience Lead

Dsw-Shoe-Warehouse,-Inc.; San Jose (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

DSW Shoe Warehouse, Inc. in San Jose, CA seeks a store associate to help deliver an exceptional in-store experience, support inventory accuracy, and assist with omni-channel activities while upholding company standards. You will partner with the store leadership to serve customers, operate the POS, and keep the sales floor organized.

Availability nights, weekends, and holidays is expected. This role emphasizes customer service, teamwork, and adherence to safety protocols to drive sales and

Qualifications

• Excellent customer service and professionalism.
• Ability to develop collaborative working relationships.
• Strong verbal and written communication skills.
• Willingness to work nights, weekends and holidays.
• Proficient with POS systems and store technology.
• Lift up to 50 pounds occasionally.

Responsibilities

• Maintain in-store experience by upholding store standards and assisting customers with urgency.
• Assist with inventory activities and omni-channel tasks.
• Follow store policies and procedures and complete daily tasks.
• Support cashwrap operations and customer transactions efficiently.
• Provide feedback to leadership to improve associate performance.

Skills

Customer service

Communication

Team collaboration

Tech savvy

Education

High School Diploma or Equivalent

Tools

POS system

Job description

DSW Shoe Warehouse, Inc. in San Jose, CA seeks a store associate to help deliver an exceptional in-store experience, support inventory accuracy, and assist with omni-channel activities while upholding company standards. You will partner with the store leadership to serve customers, operate the POS, and keep the sales floor organized.

Availability nights, weekends, and holidays is expected. This role emphasizes customer service, teamwork, and adherence to safety protocols to drive sales and