Part-Time Store Lead: CX & Operations

Dsw-Shoe-Warehouse,-Inc.; Tallahassee (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

DSW Shoe Warehouse, Inc. is seeking a Store Operations Associate to support management in achieving sales and KPI targets. You will enhance customer experiences, maintain store standards, and participate in inventory and omni-channel activities.

The role requires strong communication, teamwork, and the ability to handle physical tasks such as lifting up to 50 pounds and standing for long periods. Availability includes nights, weekends, and holidays.

Qualifications

• Excellent customer service and a positive attitude.
• Strong verbal and written communication skills.
• Ability to build collaborative relationships with teammates and managers.
• Comfort with technology and basic devices used in store operations (POS, handhelds).
• Willingness to stand/walk for long periods and lift up to 50 pounds as needed.

Responsibilities

• Support store management to drive sales and KPI achievement.
• Maintain in-store experience and store standards during daily operations.
• Assist with inventory tasks, omni-channel activities, and cashwrap efficiency.
• Provide feedback to Store Manager on associate performance and customer issues.
• Lead by example and coach fellow staff to deliver exceptional service.

Skills

Customer service

Communication

Team collaboration

Time management

Tech proficiency

Physical stamina

Education

High school diploma

Tools

POS systems

Job description

DSW Shoe Warehouse, Inc. is seeking a Store Operations Associate to support management in achieving sales and KPI targets. You will enhance customer experiences, maintain store standards, and participate in inventory and omni-channel activities.

The role requires strong communication, teamwork, and the ability to handle physical tasks such as lifting up to 50 pounds and standing for long periods. Availability includes nights, weekends, and holidays.