Store Operations Leader - Customer Experience & Inventory

Dsw-Shoe-Warehouse,-Inc.; Paynes (TX); On-site; USD 52,000 - 66,000; Full time

Job summary

DSW Shoe Warehouse is seeking an experienced leader to support store management in delivering exceptional customer experiences and sales results. You will partner with the management team on daily priorities, oversee inventory, merchandising, and omni-channel activities, and ensure compliance with policies while driving service standards.

Responsibilities include coaching associates, opening/closing duties, scheduling, and payroll aspects, with a focus on KPI attainment and a positive store

Qualifications

• Minimum 2 years management experience.
• High school diploma or equivalent required.
• Some college preferred.

Responsibilities

• Lead store operations and customer experience to achieve KPI targets.
• Manage inventory, merchandising, and omni-channel activities.
• Coach and develop associates; manage scheduling and payroll tasks.
• Ensure policy compliance and asset protection standards.
• Open/close store and maintain store standards and cleanliness.
• Communicate action plans to ensure daily/weekly/monthly goals.

Skills

Customer service

Leadership

Communication

Time management

Availability nights weekends holidays

Tech-savvy

Stamina

Coaching

Problem-solving

Education

High School Diploma or equivalent

Some college preferred

Tools

POS system

Register / Register Keyboard

iPhone

Calculator

Job description

DSW Shoe Warehouse is seeking an experienced leader to support store management in delivering exceptional customer experiences and sales results. You will partner with the management team on daily priorities, oversee inventory, merchandising, and omni-channel activities, and ensure compliance with policies while driving service standards.

Responsibilities include coaching associates, opening/closing duties, scheduling, and payroll aspects, with a focus on KPI attainment and a positive store