Store Operations & Customer Experience Lead

Five Below; Summerville (SC); On-site; USD 15,000 - 21,000; Full time

Job summary

Five Below in Summerville, SC is seeking an hourly store leadership role to wow customers and oversee daily operations. You will help drive sales, train team members, manage opening and closing duties, and ensure outstanding service throughout shifts.

The ideal candidate has at least 1 year of management experience, strong communication, and the ability to multitask in a fast-paced environment. Benefits and career growth opportunities are highlighted in the store materials.

Qualifications

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Responsibilities

• Ensures all crew members wow customers through personal contact.
• Trains crew on the BEST customer service experience; ensuring fast, friendly checkout.
• Oversees daily activities of store associates and monitors performance.
• Assists with receiving, unpacking, and stocking to the sales floor.
• Acts as Manager on Duty, handling store operations and staff management.
• Manages opening/closing procedures including cash, alarms, and security.
• Supports onboarding and ongoing training of associates.
• Drives store sales and controls expenses through merchandising and service.

Skills

Management experience

Communication skills

Multi-tasking

Cash handling

Customer service

Education

High School Diploma

Job description

Five Below in Summerville, SC is seeking an hourly store leadership role to wow customers and oversee daily operations. You will help drive sales, train team members, manage opening and closing duties, and ensure outstanding service throughout shifts.

The ideal candidate has at least 1 year of management experience, strong communication, and the ability to multitask in a fast-paced environment. Benefits and career growth opportunities are highlighted in the store materials.