Store Experience Lead: Customer Service & Ops

Five Below; Summerville (SC); On-site; USD 13,000 - 19,000; Part time

Job summary

Five Below seeks an energetic team member for an on-site hourly role in Summerville, SC. The position involves leading crew, delivering a WOW customer experience, and supporting sales growth through effective merchandising and daily operations.

Responsibilities include opening/closing the store, cash handling, training associates, and maintaining a safe, organized sales floor. Must be 18+, with strong communication and multitasking skills.

Qualifications

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.

Responsibilities

• Wows customers through personal contact and ensures fast, friendly check out.
• Oversees daily store activities and staff performance.
• Assists with receiving, unpacking and stocking to keep shelves ready.
• Acts as Manager on Duty and handles store operations, security, and urgent issues.
• Drives sales and controls expenses through merchandising and training.
• Maintains store cleanliness and organizes stock room as needed.

Skills

Communication

Multi-tasking

Team leadership

Composure under pressure

Education

High School Diploma or equivalent

Job description

Five Below seeks an energetic team member for an on-site hourly role in Summerville, SC. The position involves leading crew, delivering a WOW customer experience, and supporting sales growth through effective merchandising and daily operations.

Responsibilities include opening/closing the store, cash handling, training associates, and maintaining a safe, organized sales floor. Must be 18+, with strong communication and multitasking skills.