Store Operations & Customer Experience Lead

Dollar Tree Stores INC; Saugus (MA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores INC in Saugus, MA seeks an Assistant Store Manager to support store operations, customer service, and team development. You will assist with opening/closing, merchandising, and loss prevention while ensuring a welcoming, efficient shopping experience.

Responsibilities include supervising associates, processing directives, and maintaining safety standards. This role offers full-time hours with growth opportunities within a national retailer.

Qualifications

• High school diploma or equivalent preferred.
• Ability to read and explain operational directives.
• Store management experience in retail, grocery, or drugstore preferred.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery to stockroom to sales floor; maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional effectiveness of fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, records (payroll, scheduling, cash deposits).
• Keep store areas well-stocked and organized to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies, procedures, and safety guidelines; supervise and develop store associates.
• Maintain a clean, safe, and presentable store environment.
• Additional duties as assigned.

Skills

Retail Management

Team Leadership

Customer Service

Communication

Education

High School Diploma

Job description

Dollar Tree Stores INC in Saugus, MA seeks an Assistant Store Manager to support store operations, customer service, and team development. You will assist with opening/closing, merchandising, and loss prevention while ensuring a welcoming, efficient shopping experience.

Responsibilities include supervising associates, processing directives, and maintaining safety standards. This role offers full-time hours with growth opportunities within a national retailer.