Retail Assistant Manager II: Lead Store Ops & Service

Dollar Tree Stores; Saugus (MA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking an Assistant Store Manager to help run store operations, customer service and team development in Saugus, MA. You will assist with day-to-day store activities, organize merchandise from delivery to sales floor, supervise associates, perform opening and closing procedures, and maintain promotional displays while ensuring safety and policy compliance.

This role requires a high school diploma or equivalent; store-management experience in retail, grocery, or drug-store

Qualifications

• Must be able to lift up to 55 lbs and perform physical tasks.
• Store management experience in retail, grocery, or drug store environment preferred.
• Strong communication, interpersonal, and written skills.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational, and communication skills.
• Strong problem solving and decision-making skills.
• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives is required.

Responsibilities

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address any questions or concerns
• Help organize merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas
• Perform opening and closing procedures
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Customer service

Communication

Team leadership

Problem solving

Decision making

Interpersonal skills

Written skills

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking an Assistant Store Manager to help run store operations, customer service and team development in Saugus, MA. You will assist with day-to-day store activities, organize merchandise from delivery to sales floor, supervise associates, perform opening and closing procedures, and maintain promotional displays while ensuring safety and policy compliance.

This role requires a high school diploma or equivalent; store-management experience in retail, grocery, or drug-store