Store Operations & Customer Experience Lead

Walgreens; Norton Shores (MI); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens is seeking a store associate to open and close the store in the absence of management, perform cash handling, and ensure the floor and stock room are ready for the business day. You will manage deliveries through the back door and assist customers with products and services to create a distinctive Walgreens experience.

You will work with team to keep inventory accurate, price items, arrange displays, and support the Pickup program while maintaining a clean, safe, and compliant store

Qualifications

• One year of leadership or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.

Responsibilities

• Greet customers and assist with products and services.
• Open and close store when management is unavailable, including cash handling.
• Process returns, refunds, and cash drops; provide change as needed.
• Maintain accurate register records, pricing, and stock checks.
• Assist with inventory, displays, and promotions; normal housekeeping duties.
• Support vendor deliveries and backdoor access as needed.

Skills

Customer service

Cash handling

Team leadership

Job description

Walgreens is seeking a store associate to open and close the store in the absence of management, perform cash handling, and ensure the floor and stock room are ready for the business day. You will manage deliveries through the back door and assist customers with products and services to create a distinctive Walgreens experience.

You will work with team to keep inventory accurate, price items, arrange displays, and support the Pickup program while maintaining a clean, safe, and compliant store