Store Operations & Customer Experience Lead

CNG Holdings, Inc; Niles (MI); On-site; USD 36,000 - 52,000; Full time

Job summary

CNG Holdings, Inc. in Michigan is seeking an Assistant Store Manager to be a front-line brand ambassador for Check N Go, Allied Cash Advance, or Cash Store. You will ensure outstanding customer service and regulatory excellence while supporting store operations.

The role requires strong customer service, cash handling, and the ability to educate customers on products, perform transactions, and maintain compliance.

Qualifications

• High school diploma or equivalent required.
• 1+ year of experience in sales, customer service, or cash handling preferred.
• Strong customer service, active listening, and verbal/written communication skills.

Responsibilities

• Serve and educate customers on the product portfolio by presenting options that meet their needs.
• Escalate issues when necessary to store manager or corporate office.
• Handle cash, process transactions accurately, and maintain compliance with policies.

Skills

Customer service

Cash handling

Communication skills

Sales

Education

High school diploma / GED

Tools

Microsoft Office

Job description

CNG Holdings, Inc. in Michigan is seeking an Assistant Store Manager to be a front-line brand ambassador for Check N Go, Allied Cash Advance, or Cash Store. You will ensure outstanding customer service and regulatory excellence while supporting store operations.

The role requires strong customer service, cash handling, and the ability to educate customers on products, perform transactions, and maintain compliance.