Store Operations & Customer Experience Lead

fivebelow; Mays Landing (NJ); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Health coverage

Wellness programs

Employee discounts

Job summary

Five Below is seeking an energetic store leadership professional to oversee daily operations, train crew, and deliver a WOW customer experience. The role involves managing staff, opening/closing the store, and driving sales while controlling expenses.

The position requires at least 1 year of management experience, strong communication, and the ability to multi-task in a fast-paced retail environment. This hourly role offers flexible scheduling and opportunities for growth.

Qualifications

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Responsibilities

• Operate cash register frequently.
• Move merchandise weighing up to 25 lbs and lift up to 5-10 feet.
• Ascend/descend ladders to retrieve stock.
• Kneel, bend, twist, and stoop in stock room and on the sales floor.
• Communicate with customers and coworkers clearly.
• Move across the sales floor to assist customers.
• Work a flexible schedule including days, evenings, weekends, and possibly overnight shifts and travel.
• Read email/print instructions for merchandise layouts and schedules.
• Remain upright for 80% of the time.
• Must be 18+ and compliant with laws.

Skills

Leadership

Customer service

Communication

Multi-tasking

Problem solving

Adaptability

Education

High School Diploma or equivalent

College experience preferred

Job description

Five Below is seeking an energetic store leadership professional to oversee daily operations, train crew, and deliver a WOW customer experience. The role involves managing staff, opening/closing the store, and driving sales while controlling expenses.

The position requires at least 1 year of management experience, strong communication, and the ability to multi-task in a fast-paced retail environment. This hourly role offers flexible scheduling and opportunities for growth.