Retail Store Leadership: Elevate Customer Experience

Dsw-Shoe-Warehouse,-Inc.; Cary (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

DSW-Shoe-Warehouse, Inc. is seeking a Store Manager to lead daily operations, deliver exceptional customer service, and drive sales through merchandising and inventory control.

You will partner with store management to prioritize goals, monitor KPI, and ensure policies are followed while maintaining store standards. Responsibilities include opening/closing, audits, transfers, MOOS, and omni activities like Buy Online Pick Up In Store.

Qualifications

• Minimum 2 years management experience.
• Availability to work nights, weekends, holidays, and shifts outside traditional hours.

Responsibilities

• Be empowered to meet the customer where they are and personalize their experience.
• Be committed to the customer having a consistent positive experience.
• Bring the power of shoes to life by leveraging in-store and digital services.
• Be responsible to pause and put the customer first.
• Bring fun and energy to everything you do.

Skills

Customer service

Leadership

Merchandising

Operations

Communication

Education

High school diploma

Tools

POS systems

Job description

DSW-Shoe-Warehouse, Inc. is seeking a Store Manager to lead daily operations, deliver exceptional customer service, and drive sales through merchandising and inventory control.

You will partner with store management to prioritize goals, monitor KPI, and ensure policies are followed while maintaining store standards. Responsibilities include opening/closing, audits, transfers, MOOS, and omni activities like Buy Online Pick Up In Store.