Store Operations & Customer Experience Lead

Designer Brands; Aurora (CO); On-site; USD 25,000 - 32,000; Full time

Job summary

Designer Brands in Aurora, CO is seeking a Customer Experience Leader to support store management and drive sales by delivering outstanding in-store experiences and managing inventory, omni activities, and cashwrap efficiency. You will partner with the leadership team to promote a positive work environment and ensure compliance with company standards.

The role requires at least 2 years of workforce experience, high school diploma, flexible availability including nights and weekends, and strong

Qualifications

• Excellent customer service and positive attitude.
• Strong ability to collaborate with teams and leadership.
• Good verbal and written communication; able to handle time-bound tasks.

Responsibilities

• Support store management to drive sales and KPI.
• Maintain in-store standards and handle daily open/close tasks.
• Assist with inventory and omni-channel activities to ensure smooth operations.

Skills

Customer service

Collaboration

Communication

Adaptability

Availability

Tech literacy

Mobility/standing

Lifting 50 lbs

Stoop kneel crawl

Education

High school diploma or equivalent

Job description

Designer Brands in Aurora, CO is seeking a Customer Experience Leader to support store management and drive sales by delivering outstanding in-store experiences and managing inventory, omni activities, and cashwrap efficiency. You will partner with the leadership team to promote a positive work environment and ensure compliance with company standards.

The role requires at least 2 years of workforce experience, high school diploma, flexible availability including nights and weekends, and strong