Customer Experience & Store Operations Lead

Designer Brands; Arlington (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Designer Brands in Arlington, TX seeks a dedicated retail associate to support store management in driving sales and customer satisfaction. You will focus on in-store customer experience, inventory control, and omni activities while upholding company standards and policies.

The role emphasizes a positive work environment and timely execution of operational processes. Responsibilities include maintaining store standards, daily open/close tasks, and responding to customer and associate requests

Qualifications

• Excellent customer service by exhibiting professionalism and enthusiasm.
• Strong verbal and written communication skills.
• Ability to use technology to engage customers (registers, devices).

Responsibilities

• Maintain in-store experience by modeling CEL behaviors and delivering responsive service.
• Ensure store standards are met and daily open/close tasks are completed.
• Review daily communications and execute planned tasks with urgency.

Skills

Customer service

Communication

Tech savvy

Team collaboration

Education

High School Diploma or equivalent

Job description

Designer Brands in Arlington, TX seeks a dedicated retail associate to support store management in driving sales and customer satisfaction. You will focus on in-store customer experience, inventory control, and omni activities while upholding company standards and policies.

The role emphasizes a positive work environment and timely execution of operational processes. Responsibilities include maintaining store standards, daily open/close tasks, and responding to customer and associate requests