Store Operations & Cash Handling Specialist

CarMax Business Services; Kenner (LA); On-site; USD 21,000 - 37,000; Full time

Benefits offered by this job

Sick time

Vacation time

Paid holidays

Floating holiday

Holiday Premium Pay

Paid time away

Job summary

CarMax is seeking a Business Operations Associate in Kenner, LA to serve as the backbone of store operations. You will deliver excellent customer service, process and audit paperwork for retail and wholesale sales, and manage auction and appraisal transactions with accurate titles and funding documents.

This role requires strong organization, data entry skills, and the ability to work with multiple departments in a fast-paced environment.

Qualifications

• Ability to read, interpret, and record data accurately.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems.
• Effective verbal and written communication for customer and team interactions.
• Ability to lift up to 20 lbs and stand for extended periods.
• Commitment to confidentiality, integrity, and adherence to company policies.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
• Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
• Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
• Follow EH&S requirements and maintain a clean and orderly work area.

Skills

Data entry

Microsoft Office

Communication

Organizational skills

Multitasking

Physical stamina

Confidentiality

Flexibility

Tools

Microsoft Office

Job description

CarMax is seeking a Business Operations Associate in Kenner, LA to serve as the backbone of store operations. You will deliver excellent customer service, process and audit paperwork for retail and wholesale sales, and manage auction and appraisal transactions with accurate titles and funding documents.

This role requires strong organization, data entry skills, and the ability to work with multiple departments in a fast-paced environment.