Store Operations Specialist: Cash & Paperwork

CarMax Business Services; Baton Rouge (LA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Sick time benefits

Vacation eligibility

Floating holiday

Job summary

CarMax in Baton Rouge is seeking a Business Operations Associate to support store operations, handle paperwork, and ensure accurate processing of sales, auctions, and appraisals. You will deliver strong customer service while maintaining confidentiality and accuracy in a fast-paced team environment.

You will manage cash handling, audits, and data entry, train new associates, and coordinate across departments to keep processes compliant with company EH&S standards.

Qualifications

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems with intermediate PC skills.

Responsibilities

• Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
• Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
• Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.

Skills

Reading data

Organizational skills

Multitasking

Verbal communication

Written communication

Data entry

Physical stamina

Confidentiality

Flexibility

Tools

Microsoft Office

Data entry systems

Job description

CarMax in Baton Rouge is seeking a Business Operations Associate to support store operations, handle paperwork, and ensure accurate processing of sales, auctions, and appraisals. You will deliver strong customer service while maintaining confidentiality and accuracy in a fast-paced team environment.

You will manage cash handling, audits, and data entry, train new associates, and coordinate across departments to keep processes compliant with company EH&S standards.