Store Operations Captain

SKIMS; Avenue (MD); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Competitive pay with bonus structure

401(k) plan

Generous employee discount

Paid Time Off

Health, Dental, Vision, Life Insurance

Job summary

SKIMS is seeking a Supervisor to lead daily store operations and deliver outstanding customer experiences. You will role model a Customer Obsessed mindset, coach Team Members, and drive store KPIs through effective zone management and training support.

You will ensure operational excellence, from opening/closing duties to cash handling, while maintaining visual standards and strong product knowledge. Open availability is required.

Qualifications

• Experience leading retail teams in a fast paced environment.
• Ability to coach team members and drive performance.
• Strong communication and interpersonal skills.
• Proven ability to deliver exceptional customer experiences.

Responsibilities

• Lead with a Customer Obsessed mindset on the sales floor.
• Drive performance as Sales Floor Captain through zone management.
• Ensure daily tasks and opening/closing procedures are executed accurately.
• Coach Team Members on selling, product knowledge, and styling.
• Provide feedback and support learner growth moments.

Skills

Leadership

Customer service

Team motivation

Coaching

Communication

Operational excellence

Job description

SKIMS is seeking a Supervisor to lead daily store operations and deliver outstanding customer experiences. You will role model a Customer Obsessed mindset, coach Team Members, and drive store KPIs through effective zone management and training support.

You will ensure operational excellence, from opening/closing duties to cash handling, while maintaining visual standards and strong product knowledge. Open availability is required.