Store Floor Captain — Fashion Retail Leadership

SKIMS; Tysons (VA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive pay with bonus structure

401(k) plan

Generous employee discount

Paid Time Off

Health, Dental, Vision, Life Insurance

Mental Health benefits

Paid Parental Leave

Employee Referral Bonus

Job summary

SKIMS is hiring for a Supervisor to drive daily results, coach team members, and lead a high-performing sales floor. You will model exceptional customer experiences and uphold brand standards while supporting daily operations and shift execution.

You’ll lead by example, manage zone performance, and partner with leadership to meet store KPIs. This role requires strong communication, inclusivity, and the ability to stay active on the floor throughout your shift.

Qualifications

• Previous experience in a supervisory or management role in retail, preferably in fashion or related industry.
• Strong ability to lead by example and motivate a team in a fast paced environment.
• Excellent communication and interpersonal skills.
• Passion for the SKIMS brand and our mission to serve the team and customers through innovation and inclusivity.
• Ability to stand, move around the store, and be accessible to customers for the shift.
• Open availability for evenings, weekends, holidays, and overtime as needed.

Responsibilities

• Lead with a Customer Obsessed mindset by delivering warm, personalized service on the floor and model these behaviors for the team.
• When assigned as the Sales Floor Captain, drive performance through zone management, coaching, and team motivation.
• Ensure daily tasks and operations are executed withOperational Excellence, including opening/closing, cash handling, and cleanliness.
• Coach Team Members on selling behaviors, product knowledge, and styling to connect features to customer needs.
• Deliver feedback and support growth moments by encouraging Learning Agility within the team.
• Help train and onboard new Team Members; reinforce standards, brand values, and store policies.
• Maintain product knowledge and support launches, restocks, and floor updates.
• Partner with leaders to monitor inventory, visuals, and product availability throughout the day.

Skills

Leadership

Customer service

Team motivation

Communication

Operational excellence

Sales data

Job description

SKIMS is hiring for a Supervisor to drive daily results, coach team members, and lead a high-performing sales floor. You will model exceptional customer experiences and uphold brand standards while supporting daily operations and shift execution.

You’ll lead by example, manage zone performance, and partner with leadership to meet store KPIs. This role requires strong communication, inclusivity, and the ability to stay active on the floor throughout your shift.