Store Operations Associate: Customer Service & Maintenance

CubeSmart; Linden (NJ); Presencial; USD 27.000 - 29.000; Tempo integral

Benefícios oferecidos por esta vaga

Work/Life Balance

Career Growth

Competitive Pay

Paid Time Off

401(k) Match

Health Savings Account

Resumo da vaga

CubeSmart Self-Storage is seeking a Store Operations Associate to manage and maintain stores within your district, balancing customer service with property upkeep.

You will develop relationships with customers, meet sales goals, show units, process payments via our POS, and perform daily tasks across the district.

This role emphasizes walking the property, keeping facilities clean, safe, and well-maintained, with opportunities for growth and competitive pay from day one.

Qualificações

• A positive and outgoing personality with a passion for helping people.
• Experience in delivering high quality customer service to a diverse customer market.
• A self-driven mindset with strong operational focus.
• Basic computer skills including MS Office products.
• You must have the ability to work Saturdays.
• Access to a personal vehicle, a valid driver's license, and up-to-date insurance are required.
• While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
• Candidates must be authorized to work in the U.S. without the need for current or future sponsorship.

Responsabilidades

• Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a standout customer experience.
• Interacting face to face with customers, providing excellent service, and building rapport.
• Meeting monthly sales goals and metrics.
• Walking the property to perform daily operational tasks including lock checks and showing units to customers.
• Working both independently and on a team renting self-storage units, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.

Conhecimentos

Customer service

Communication

Operations focus

MS Office

Weekend availability

Driver's license

Ferramentas

POS system

Descrição da vaga

CubeSmart Self-Storage is seeking a Store Operations Associate to manage and maintain stores within your district, balancing customer service with property upkeep.

You will develop relationships with customers, meet sales goals, show units, process payments via our POS, and perform daily tasks across the district.

This role emphasizes walking the property, keeping facilities clean, safe, and well-maintained, with opportunities for growth and competitive pay from day one.