Store Operations & Customer Service Associate

CarMax Business Services; Sterling (VA); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Paid sick time

Paid vacation

Holiday pay

Equal opportunity employer

Job summary

CarMax is hiring a Business Operations Associate in Sterling, VA. You will support store operations by processing sales, auctions, appraisals, and related paperwork, while maintaining accuracy and customer focus in a fast-paced team setting.

Responsibilities include cash handling, auditing documents, and communicating with customers and internal teams. The role emphasizes integrity, compliance, and efficient operation.

Qualifications

• Ability to read, interpret, and record data accurately for compliance and reporting.

Responsibilities

• Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.

Skills

Data entry accuracy

Organizational skills

Communication skills

Multitasking

Confidentiality

Flexibility

Tools

Microsoft Office

Job description

CarMax is hiring a Business Operations Associate in Sterling, VA. You will support store operations by processing sales, auctions, appraisals, and related paperwork, while maintaining accuracy and customer focus in a fast-paced team setting.

Responsibilities include cash handling, auditing documents, and communicating with customers and internal teams. The role emphasizes integrity, compliance, and efficient operation.