Store Operations Associate

CarMax; Woodbridge (VA); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Paid sick leave

Vacation time

Holiday time

Job summary

CarMax is hiring a Business Operations Associate in Woodbridge, VA. You will support store operations by delivering outstanding customer service, processing paperwork, and ensuring accurate handling of cash, titles, and funding documents.

The role requires strong organization, data accuracy, and the ability to work across departments in a fast-paced environment while maintaining compliance and confidentiality.

Qualifications

• Read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking abilities in a deadline-driven environment.
• Clear verbal and written communication for customers and team members.

Responsibilities

• Greet customers and guide them through paperwork processes.
• Process and audit paperwork for retail/wholesale sales and finance documents.
• Manage auction and appraisal transactions with accurate titles and funding documentation.
• Handle cash management, deposits, and security protocols.
• Train and mentor new associates and support multiple departments during busy periods.

Skills

Data interpretation

Organizational skills

Verbal & written communication

Physical stamina

Confidentiality

Flexibility

Customer service

Tools

Microsoft Office

Job description

CarMax is hiring a Business Operations Associate in Woodbridge, VA. You will support store operations by delivering outstanding customer service, processing paperwork, and ensuring accurate handling of cash, titles, and funding documents.

The role requires strong organization, data accuracy, and the ability to work across departments in a fast-paced environment while maintaining compliance and confidentiality.