Store Operations Area Supervisor

Ross Stores, Inc.; Phoenixville (Chester County); On-site; USD 52,000 - 75,000; Full time

Job summary

Ross Stores, Inc. in Phoenixville, PA is seeking an Area Supervisor to lead a defined store area, open/close the store, and supervise Associates while maintaining a welcoming, well-merchandised shopping environment.

You will oversee safety, merchandising, and front-end operations, while enforcing company policies and coaching staff to deliver excellent customer service. The role emphasizes loss prevention, stockroom upkeep, and adherence to brand standards.

Qualifications

• Excellent verbal communication and professional demeanor.
• Fluency in English required.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations.
• Ability to work evenings and weekends.

Responsibilities

• Lead a specific area of the store and assist with overall store operations.
• Open and close the store; supervise Associates; maintain a friendly, easy to shop environment.
• Ensure merchandise presentation and clean work areas at all times.
• Support loss prevention and compliance with company policies.
• Assist with front-end operations, cashier processes, and staffing coverage.
• Manage stockroom organization, back-stock, and floor replenishment.

Skills

Verbal communication

English fluency

Customer service

Supervisory experience

POS familiarity

Basic math

Evenings and weekends

Tools

PDTs

POS systems

Registers

Job description

Ross Stores, Inc. in Phoenixville, PA is seeking an Area Supervisor to lead a defined store area, open/close the store, and supervise Associates while maintaining a welcoming, well-merchandised shopping environment.

You will oversee safety, merchandising, and front-end operations, while enforcing company policies and coaching staff to deliver excellent customer service. The role emphasizes loss prevention, stockroom upkeep, and adherence to brand standards.