Area Supervisor: Lead Store Operations & Team Growth

Ross Stores, Inc.; Albany (OR); On-site; USD 24,796 - 38,572; Full time

Job summary

Ross Stores, Inc. is seeking an Area Supervisor to oversee a specific store area and support daily operations, including opening/closing, supervising Associates, and maintaining a friendly, easy-to-shop environment.

The role emphasizes strong customer service, policy compliance, and merchandising excellence. You will manage front-end processes, train staff, ensure safety and loss prevention, and uphold brand standards across merchandising and operations.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations used in retail.
• Availability to work evenings and weekends.

Responsibilities

• Open and close the store and supervise Associates.
• Maintain a safe, clean, and merchandise-ready sales floor.
• Ensure proper merchandise presentation and stockroom organization.
• Lead front-end operations and checkout processes.
• Support loss prevention and safety procedures.
• Train and coach Associates to meet service standards.

Skills

Verbal communication

English fluency

Customer service experience

Supervisory experience

Point-of-sale familiarity

Retail math skills

Tools

POS systems

Job description

Ross Stores, Inc. is seeking an Area Supervisor to oversee a specific store area and support daily operations, including opening/closing, supervising Associates, and maintaining a friendly, easy-to-shop environment.

The role emphasizes strong customer service, policy compliance, and merchandising excellence. You will manage front-end processes, train staff, ensure safety and loss prevention, and uphold brand standards across merchandising and operations.