Area Supervisor: Front End & Merchandising Lead

Ross Stores, Inc.; Philadelphia (Philadelphia County); On-site; USD 52,000 - 68,000; Full time

Job summary

Ross Stores, Inc. is seeking an Area Supervisor in Philadelphia to lead a specified store area and support overall operations as Manager on Duty. You will open/close the store, supervise Associates, ensure friendly customer environments and maintain presentation standards.

This role emphasizes frontline supervision, merchandising standards, safety, and adherence to company best practices in daily operations and loss prevention.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment.
• Ability to work evenings and weekends.
• Ability to lift up to 25 lbs.

Responsibilities

• Supervise store associates and ensure Store Leadership standards are met.
• Maintain safety, cleanliness and merchandising standards across the store area.
• Oversee front-end operations including cashier procedures and customer service.
• Support loss prevention and safety initiatives on the sales floor.
• Assist with merchandising, stockroom organization and back-stock control.
• Perform administrative duties and support the Store Manager as assigned.

Skills

Verbal communication

English fluency

Customer service experience

Supervisory experience

POS familiarity

Basic math

Evenings/weekends availability

Tools

POS systems

Job description

Ross Stores, Inc. is seeking an Area Supervisor in Philadelphia to lead a specified store area and support overall operations as Manager on Duty. You will open/close the store, supervise Associates, ensure friendly customer environments and maintain presentation standards.

This role emphasizes frontline supervision, merchandising standards, safety, and adherence to company best practices in daily operations and loss prevention.