Store Mobile Expert | Customer Tech Advocate

T-MOBILE USA, Inc.; Lee's Summit (MO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile USA, Inc. is hiring Store-in-Store Mobile Associates in a high-traffic warehouse/club kiosk setting. You will educate customers, demonstrate products, and help them stay connected while delivering exceptional service.

Join a team focused on energy, passion, and customer-centric experiences. Training is provided, with opportunities for earnings growth, stock grants, and strong benefits as part of the Total Rewards package.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Proactively engages with a broad range of customers in a high-traffic retail environment using digital tools and demonstrates the value of benefits.
• Complete training on store-in-store experience, products, processes, and resources to provide excellent customer experiences.
• Build relationships with customers, attract referrals, and drive sales while maintaining outstanding service.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Service

Customer Satisfaction

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Engagement

Coaching

Customer Needs Identification

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring Store-in-Store Mobile Associates in a high-traffic warehouse/club kiosk setting. You will educate customers, demonstrate products, and help them stay connected while delivering exceptional service.

Join a team focused on energy, passion, and customer-centric experiences. Training is provided, with opportunities for earnings growth, stock grants, and strong benefits as part of the Total Rewards package.