Store Manager - Team Leader for Sales & Growth

Journeys; Barceloneta (PR); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Vacation package

Community service hours

Job summary

Journeys in the United States seeks a Store Manager to lead daily operations, drive sales, and protect company assets. You will recruit, interview, and hire store staff, train a high-performing team, and ensure exceptional customer service.

This role requires managing scheduling, loss prevention, and adherence to policies. You will report to the Store Leadership team, foster an energetic and inclusive in-store culture, and help Journeys deliver growth while maintaining operational standards.

Qualifications

• Prior retail management experience preferred.
• 1-2 years retail sales experience.
• Excellent interpersonal and customer service skills.
• Desire to succeed in fast-paced retail environment.
• Willingness to learn.
• Completion of all training programs leading up to Manager in Training position or equivalent training.
• Ability to work 45 hours per week.
• Ability to work night and weekend shifts.
• Ability to climb, reach, bend, and lift up to 50 pounds.
• Stand for long periods of time.
• Must be at least 18 years of age.
• Age requirements for full-time employment may vary based on state.

Responsibilities

• Meet and exceed store and personal sales goals and standards of performance.
• Recruit, interview, and hire high-caliber employees with in-store needs.
• Train and develop a successful sales team.
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices.
• Ensure that all company initiatives are properly implemented and to the standard of the company direction.
• Conduct monthly performance reviews.
• Recognize talented staff and develop them for growth within the company.
• Supervise and manage all aspects of daily store operations.
• Supervise and manage all aspects of Loss Prevention practices.
• Plan weekly staffing schedules in compliance with schedules policy.
• Provide a fun, full service experience to all customers.
• Resolve customer issues effectively.
• Complete bank deposits.
• Understand the Journeys culture and demonstrate it to the team.

Skills

Retail management

Sales excellence

Interpersonal skills

Leadership

Customer service

Willingness to learn

Job description

Journeys in the United States seeks a Store Manager to lead daily operations, drive sales, and protect company assets. You will recruit, interview, and hire store staff, train a high-performing team, and ensure exceptional customer service.

This role requires managing scheduling, loss prevention, and adherence to policies. You will report to the Store Leadership team, foster an energetic and inclusive in-store culture, and help Journeys deliver growth while maintaining operational standards.