Retail Store Lead: Grow Talent & Drive Sales

Journeys; Folsom (CA); On-site; USD 22,000 - 41,000; Full time

Benefits offered by this job

Employee discount

Career advancement

Competitive pay

Job summary

Journeys is seeking an energetic professional to assist the Store Manager and Manager In Training with recruiting, hiring, training, and supervising store personnel to achieve sales goals, control expenses, and protect company assets.

You will lead a high-energy team, meet and exceed sales standards, train staff, provide coaching, enforce policies, and ensure the Journeys experience is fun, inclusive, and customer-focused in a fast-paced retail environment.

Qualifications

• Prior retail management experience preferred.
• 6-12 months retail sales experience.
• Excellent interpersonal and customer service skills.
• Desire to succeed in fast-paced retail environment.
• Willingness to learn.
• Completion of training programs leading up to Co-Manager position or equivalent training.
• Ability to work 45 hours per week
• Ability to work night and weekend shifts
• Must be at least 18 years of age

Responsibilities

• Meet and exceed store and personal sales goals and standards of performance
• Assist in recruiting and hiring of high caliber employees with in-store needs
• Assist in training and developing a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Ensure that all company initiatives are properly implemented and to the standard of the company direction
• Recognize talented staff and develop them for growth within the company
• Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training's absence
• Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training's absence
• Effectively communicate all store needs to Store Manager and Manager In Training
• Resolve customer issues effectively
• Provide a fun, full service experience to all customers
• Complete bank deposits
• Understand the Journeys culture and demonstrate it to the team

Skills

Interpersonal skills

Customer service

Job description

Journeys is seeking an energetic professional to assist the Store Manager and Manager In Training with recruiting, hiring, training, and supervising store personnel to achieve sales goals, control expenses, and protect company assets.

You will lead a high-energy team, meet and exceed sales standards, train staff, provide coaching, enforce policies, and ensure the Journeys experience is fun, inclusive, and customer-focused in a fast-paced retail environment.