Store Manager — Optical Retail Leader

Luxottica; North Dartmouth (MA); On-site; USD 74,775 - 129,434; Full time

Job summary

LensCrafters in North Dartmouth, MA is seeking a Store Manager to lead a team and deliver outstanding customer service while achieving KPI targets.

You will train staff, analyze reports, collaborate with the Doctor of Optometry, and ensure store operations, inventory and visuals meet company standards. Safety and a positive work environment are emphasized.

Pay ranges and benefits are provided, with eligibility for bonuses and discounts; 4+ years of supervisory experience preferred.

Qualifications

• 4+ years management/supervisory experience.
• Strong communicator and listener.
• Strong influencing and negotiating skills.
• Knowledge of current optical theory and merchandise.
• Familiarity with cash register, computers and calculators.
• Ability to manage time under aggressive deadlines.
• High School graduate or equivalent.

Responsibilities

• Ensure the LensCrafters team provides unsurpassed Customer Service.
• Provide training and coaching to the team leveraging Company provided programs.
• Analyzes reporting to create and implement action plans to improve store KPIs.
• Attracts and hires highly engaged team to ensure the right people in the right place.
• Partners with the Doctor of Optometry to elevate the customer and patient experience.
• Guides team to execute all operational, inventory, and visual tasks to guidelines.
• Ensures all safety programs are implemented and maintained per standards.

Skills

Management experience

Leadership

Communication

Negotiation

Team building

Sales skills

Time management

Education

College degree or equivalent

Job description

LensCrafters in North Dartmouth, MA is seeking a Store Manager to lead a team and deliver outstanding customer service while achieving KPI targets.

You will train staff, analyze reports, collaborate with the Doctor of Optometry, and ensure store operations, inventory and visuals meet company standards. Safety and a positive work environment are emphasized.

Pay ranges and benefits are provided, with eligibility for bonuses and discounts; 4+ years of supervisory experience preferred.