Store Manager: Omnichannel Leader & Team Builder

H&M

Myrtle Beach (SC)

On-site

USD 64,000 - 74,000

Full time

6 days ago

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Benefits offered by this job

Staff discount

Health insurance

401K

Paid time off

Commuter benefits

Wellness program

Job summary

H&M in Myrtle Beach, USA is seeking a Store Manager to lead the total omni customer experience in-store, ensuring high visual and commercial standards in line with global and regional strategies. You will guide the full store team, foster an inclusive culture, and drive sales, budgets and profitability while maintaining excellent customer service and product knowledge.

Responsibilities include talent development, scheduling, operations, in-store loyalty initiatives, and keeping a strong

Qualifications

Experience leading a retail team in a fast‑paced environment.
Strong communication, coaching, and numerical analysis skills.
Proven ability to drive sales, budgets, and customer satisfaction.

Responsibilities

Oversee total omni-channel customer experience with visual and commercial standards.
Lead store team and foster an inclusive, collaborative culture.
Set and monitor sales budgets and develop plans to optimize results.
Ensure superior customer service and actively guide product recommendations.
Promote loyalty app and in-store sustainability initiatives.
Plan schedules in line with sales activities and budget.
Maintain store routines for checkout, returns, and fittings.
Monitor competitors and opportunities, communicating with Area leadership.
Manage store maintenance and admin routines for people and operations.