Store Leader: Drive Omni-Channel Experience & Growth

H&M; Orange (CA); On-site; USD 81,000 - 93,000; Full time

Benefits offered by this job

Staff discount

Medical coverage

Dental coverage

Vision coverage

Employee assistance

Vacation pay

401K

Commuter benefits

Parental pay

Job summary

H&M is seeking a Store Manager in California to lead an omnichannel, visually compelling store that delivers exceptional customer experiences. You will drive sales, budget adherence, and team performance while promoting the Hello Member program and store initiatives.

You will manage staffing, training, and daily operations, ensuring compliance with company standards and local regulations, while fostering an inclusive, high-performing culture.

Qualifications

• Experience in retail leadership and store operations.
• Ability to analyze sales data and implement improvement plans.
• Strong communication and interpersonal skills for team and partner collaboration.
• Retail experience in a fast-paced environment with customer focus.

Responsibilities

• Lead store team to deliver exceptional omni-channel customer experience.
• Drive sales and profitability through budget and plan optimization.
• Represent H&M brand positively in all customer interactions.
• Promote loyalty programs and in-store initiatives to customers.
• Ensure efficient store operations, security, and compliance.
• Coordinate onboarding and development of store staff.

Skills

Team leadership

Coaching & development

Communication

Analytical thinking

Budgeting & forecasting

Job description

H&M is seeking a Store Manager in California to lead an omnichannel, visually compelling store that delivers exceptional customer experiences. You will drive sales, budget adherence, and team performance while promoting the Hello Member program and store initiatives.

You will manage staffing, training, and daily operations, ensuring compliance with company standards and local regulations, while fostering an inclusive, high-performing culture.