Omni-Channel Store Manager & Team Builder

H&M; Michigan City (IN); On-site; USD 67,000 - 77,000; Full time

Benefits offered by this job

Staff Discount

Healthcare

401K

Paid Time Off

Career Development

Job summary

H&M in United States seeks a Store Manager to lead a store team and deliver a premium omni-channel customer experience. You will drive sales, budget attainment, and store performance while upholding visual and commercial standards in line with brand guidelines.

You will develop talent, coach staff, and collaborate with area leadership to execute store strategies and local initiatives. A focus on efficiency, customer service, and inclusive culture is essential.

Qualifications

• Experience leading store teams in a retail environment.
• Ability to set and monitor sales budgets and store KPIs.
• Strong customer service focus with ability to coach teams.
• Analytical mindset for sales data and market trends.

Responsibilities

• Lead the store team to deliver omni-channel customer experiences.
• Represent H&M brand positively in all customer interactions.
• Set and follow up on sales and budget goals, and optimize results.
• Ensure high visual standards and store presentation.
• Manage store operations, scheduling, and admin routines.

Skills

Leadership

Team coaching

Retail management

Sales & budget planning

Customer service

Job description

H&M in United States seeks a Store Manager to lead a store team and deliver a premium omni-channel customer experience. You will drive sales, budget attainment, and store performance while upholding visual and commercial standards in line with brand guidelines.

You will develop talent, coach staff, and collaborate with area leadership to execute store strategies and local initiatives. A focus on efficiency, customer service, and inclusive culture is essential.