Store Manager — Omni Experience & Team Leadership

H&M; Morrow (GA); On-site; USD 67,000 - 77,000; Full time

Benefits offered by this job

Staff discount

401K

Commuter benefits

Health insurance

Paid time off

Job summary

H&M USA in Morrow, GA is seeking a Store Manager to lead the full store team and drive an exceptional omni-channel customer experience. You will ensure visual standards, profitability, and compliance with global and regional strategies.

You'll coach and develop your team, manage budgets, analyze sales, and implement plans to optimize results. This role demands strong leadership, collaboration with area leadership, and a hands-on approach to daily store operations.

Qualifications

• Experience in a leadership role in retail.
• Strong communication and analytical skills.
• Retail management and operations experience.
• Ability to lead and develop a team.

Responsibilities

• Lead the store team to deliver omni customer experience and visual standards.
• Analyze sales and create plans to optimize results and profits.
• Ensure excellent customer service across all areas of the store.
• Promote loyalty app and sustainability initiatives in-store.
• Manage staffing, budgets and daily store routines.
• Collaborate with Area team and store leadership.
• Maintain stock levels, visual merchandising, and price presentation.
• Oversee opening/closing, safety, and compliance.

Skills

Leadership

Team management

Budgeting

Customer service

Analytical

Job description

H&M USA in Morrow, GA is seeking a Store Manager to lead the full store team and drive an exceptional omni-channel customer experience. You will ensure visual standards, profitability, and compliance with global and regional strategies.

You'll coach and develop your team, manage budgets, analyze sales, and implement plans to optimize results. This role demands strong leadership, collaboration with area leadership, and a hands-on approach to daily store operations.