Store Manager: Lead Teams & Elevate Sales & Service

Citi Trends; Bridgeport (CT); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) plan

Paid vacation

Paid training

Job summary

CITITRENDS in Bridgeport, CT is seeking a Store Manager to lead daily store operations, drive sales, and ensure exceptional customer experiences. You will coach a high-performing team, manage payroll, inventory, and loss prevention, and uphold company policies while achieving store profitability.

The role requires a proven track record in retail leadership, strong communication, and the ability to adapt in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• 3–5 years of experience as a Store Manager or equivalent retail leadership role.
• 5–7 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.
• Operational Excellence & Compliance.
• Customer-Focused Execution.
• Adaptability in a Fast-Paced Retail Environment.

Responsibilities

• Lead daily store operations to achieve sales goals, profit objectives, and customer experience standards.
• Monitor sales performance and take action to drive results and address opportunities.
• Maintain payroll management, shrink control, and operating expenses.
• Ensure proper inventory controls, inventory transactions, and shrink prevention standards.
• Recruit, interview, hire, onboard, coach, and, when necessary, counsel or terminate associates in line with policies.
• Direct and supervise associates engaged in sales, inventory, cash handling, and customer service.
• Build and maintain appropriate staffing levels to support store operations and performance.
• Provide ongoing coaching, feedback, and performance management to develop store associates.

Skills

Leadership

Communication

People management

Retail operations

Education

High school diploma or equivalent

Tools

POS systems

Job description

CITITRENDS in Bridgeport, CT is seeking a Store Manager to lead daily store operations, drive sales, and ensure exceptional customer experiences. You will coach a high-performing team, manage payroll, inventory, and loss prevention, and uphold company policies while achieving store profitability.

The role requires a proven track record in retail leadership, strong communication, and the ability to adapt in a fast-paced environment.