Store Manager: Lead Sales, Teams & Customer Experience

Citi Trends; Indianapolis (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health and dental insurance

401(k) plan

Paid training and development

Job summary

Citi Trends is seeking a Store Manager to lead all aspects of store performance, people leadership, and operational execution. You will oversee daily store operations, drive sales and profitability, and ensure a positive customer experience while building, coaching, and developing a high-performing store team.

This role is ideal for experienced retail leaders who thrive in fast-paced environments, lead with accountability, and take ownership of results.

Qualifications

• High school diploma or equivalent required.
• 3–5 years of experience as a Store Manager or equivalent retail leadership role.
• 5–7 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.

Responsibilities

• Lead daily store operations to achieve sales goals and customer experience standards.
• Monitor sales performance and take action to drive results.
• Maintain payroll management, shrink control, and operating expenses.
• Ensure proper inventory controls and compliance with shrink prevention standards.
• Recruit, coach, and develop store associates.
• Provide ongoing coaching and performance management to develop store team.

Skills

Communication

Organization

People leadership

Flexibility

Customer focus

Education

High school diploma or equivalent

Job description

Citi Trends is seeking a Store Manager to lead all aspects of store performance, people leadership, and operational execution. You will oversee daily store operations, drive sales and profitability, and ensure a positive customer experience while building, coaching, and developing a high-performing store team.

This role is ideal for experienced retail leaders who thrive in fast-paced environments, lead with accountability, and take ownership of results.