Store Manager: Lead Teams, Grow Sales & Service

Citi Trends, Inc.; Fort Snelling Unorganized Territory (MN); Presencial; USD 60.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and dental insurance

Paid vacation

401(k) plan

Paid training

Career growth opportunities

Descripción de la vacante

CITITRENDS is seeking a Store Manager to lead day-to-day store performance, people leadership, and operations. You will oversee daily store operations, drive sales and profitability, and ensure a positive customer experience while coaching a high-performing team.

Ideal candidates have extensive retail leadership experience, ability to work flexible hours including nights and weekends, and a strong focus on controls and compliance.

Formación

• High school diploma or equivalent required.
• 3-5 years of experience as a Store Manager or equivalent retail leadership role
• 5-7 years of overall retail experience preferred
• Strong communication, organizational, and people leadership skills
• Ability to work a flexible schedule, including nights and weekends
• Ability to perform basic math calculations, including percentages

Responsabilidades

• Lead daily store operations to ensure sales goals, profit objectives, and customer experience standards are consistently achieved
• Monitor sales performance and take action to drive results and address opportunities
• Maintain financial controls, including payroll management, shrink control, and operating expenses
• Ensure proper inventory controls, inventory transactions, and compliance with shrink prevention standards
• Uphold all CITITRENDS operational policies, procedures, and standards
• Recruit, interview, hire, onboard, coach, and, when necessary, counsel or terminate associates in accordance with company policies and legal guidelines
• Direct and supervise associates engaged in sales, inventory, cash handling, and customer service
• Build and maintain appropriate staffing levels to support store operations and performance
• Provide ongoing coaching, feedback, and performance management to develop store associates
• Ensure customers consistently receive excellent service in a safe, organized, and welcoming environment
• Reinforce adherence to company policies, procedures, and loss prevention standards
• Ensure consistent execution of merchandising, operational, and visual standards
• Address customer concerns professionally and promptly
• Perform additional duties and responsibilities as assigned to support store operations and business needs.

Conocimientos

Store leadership

People leadership

Communication

Organizational skills

Customer service

Educación

High school diploma or equivalent

Descripción del empleo

CITITRENDS is seeking a Store Manager to lead day-to-day store performance, people leadership, and operations. You will oversee daily store operations, drive sales and profitability, and ensure a positive customer experience while coaching a high-performing team.

Ideal candidates have extensive retail leadership experience, ability to work flexible hours including nights and weekends, and a strong focus on controls and compliance.