Store Manager: Lead Teams, Grow Sales & Experience

Citi Trends; Dover (DE); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid vacation

401(k) plan

Paid training

Career growth opportunities

Job summary

Citi Trends is hiring a Store Manager to lead daily store operations, drive sales, and manage a high-performing team. You will oversee payroll, inventory controls, and compliance while delivering an exceptional customer experience.

This role is ideal for experienced retail leaders who thrive in fast-paced environments, take ownership of results, and guide teams to achieve performance goals. A flexible schedule, including nights and weekends, is required.

Qualifications

• High school diploma or equivalent.
• 3–5 years of experience as a Store Manager or equivalent retail leadership role.
• 5–7 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsibilities

• Lead daily store operations to achieve sales goals, profit objectives, and customer experience standards.
• Monitor sales performance and take action to drive results.
• Maintain financial controls, including payroll, shrink, and operating expenses.
• Ensure proper inventory controls and shrink prevention standards.
• Uphold Citi Trends policies, procedures, and standards.
• Recruit, interview, hire, onboard, coach, and, when necessary, counsel or terminate associates per policies.
• Direct and supervise associates engaged in sales, inventory, cash handling, and customer service.
• Build and maintain staffing levels to support store operations and performance.
• Provide ongoing coaching, feedback, and performance management to develop store associates.
• Ensure customers receive excellent service in a safe, organized environment.

Skills

Store leadership

People leadership

Communication

Organizational skills

Customer service

Education

High school diploma

Job description

Citi Trends is hiring a Store Manager to lead daily store operations, drive sales, and manage a high-performing team. You will oversee payroll, inventory controls, and compliance while delivering an exceptional customer experience.

This role is ideal for experienced retail leaders who thrive in fast-paced environments, take ownership of results, and guide teams to achieve performance goals. A flexible schedule, including nights and weekends, is required.