Store Manager: Lead Teams, Drive Sales & Guest Experience

Citi Trends, Inc.; Springfield (MA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health and dental insurance

Paid vacation

401(k) plan

Paid training

Career growth opportunities

Job summary

Citi Trends in Springfield, MA is seeking a Store Manager to lead daily store operations, drive sales and profitability, and deliver an exceptional customer experience while coaching a high-performing team.

Ideal candidates have 3-5 years as a Store Manager or equivalent retail leadership, 5-7 years overall retail experience, and strong communication, organizational, and people leadership skills; ability to work nights and weekends is required.

Qualifications

• High school diploma or equivalent required.
• 3-5 years of experience as a Store Manager or equivalent retail leadership role.
• 5-7 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsibilities

• Lead daily store operations to ensure sales goals, profit objectives, and customer experience standards are consistently achieved.
• Monitor sales performance and take action to drive results and address opportunities.
• Maintain financial controls, including payroll management, shrink control, and operating expenses.
• Ensure proper inventory controls, inventory transactions, and compliance with shrink prevention standards.

Skills

Store leadership

People leadership

Communication

Organizational skills

Sales & customer service

Education

High school diploma or equivalent

Job description

Citi Trends in Springfield, MA is seeking a Store Manager to lead daily store operations, drive sales and profitability, and deliver an exceptional customer experience while coaching a high-performing team.

Ideal candidates have 3-5 years as a Store Manager or equivalent retail leadership, 5-7 years overall retail experience, and strong communication, organizational, and people leadership skills; ability to work nights and weekends is required.