Store Leader: Drive Sales, Lead Teams, Elevate Experience

cititrendsstoremgmt; Springfield (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

401(k) plan

Paid training

Job summary

Citi Trends is seeking a Store Manager to lead all aspects of store performance, people leadership, and daily operations in Springfield, IL. You will drive sales, manage profitability, and foster a high-performing team while ensuring an outstanding customer experience.

This role targets experienced retail leaders who take ownership of results, uphold policies, and coach staff to achieve operational excellence in a fast-paced environment.

Qualifications

• Strong communication and interpersonal skills required.
• Proven leadership of store teams and staff development.
• Excellent organizational and time-management abilities.
• Ability to adapt in a fast-paced retail environment.

Responsibilities

• Lead daily store operations to meet sales and profitability targets.
• Monitor performance and take action to improve results.
• Manage payroll, shrink control, and operating expenses.
• Oversee inventory controls and shrink prevention standards.
• Uphold Citi Trends policies and standards.
• Recruit, coach, and develop store associates and staffing levels.
• Ensure exceptional customer service in a welcoming environment.
• Enforce merchandising, operational, and visual standards.
• Address customer concerns promptly and professionally.
• Perform additional duties as needed to support store operations.

Skills

Communication

People leadership

Organizational skills

Time management

Adaptability

Education

High school diploma or equivalent

Job description

Citi Trends is seeking a Store Manager to lead all aspects of store performance, people leadership, and daily operations in Springfield, IL. You will drive sales, manage profitability, and foster a high-performing team while ensuring an outstanding customer experience.

This role targets experienced retail leaders who take ownership of results, uphold policies, and coach staff to achieve operational excellence in a fast-paced environment.