Store Manager: Lead Team, Drive Sales & Fan Experience

Lids; Durham (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and the

Retirement plan

Employer-paid benefits (disability, 
L

Paid Time Off

Employee discount and perks

Career development opportunities

Early Wage Access options

Uncapped monthly bonus potential

Job summary

Lids Sports Group is seeking a Store Manager to lead daily store operations, drive sales, and ensure top-tier customer service. You will oversee hiring, training, and team development while managing inventory, merchandising, and store performance alongside district leadership.

The role emphasizes a proactive, inclusive leadership style, adherence to company standards, and a focus on delivering exceptional retail experiences across all customer touchpoints.

Qualifications

• Experience managing retail store operations and teams.
• Ability to hire and onboard staff and manage training.
• Strong communication and interpersonal skills.

Responsibilities

• Lead store hiring strategy and onboarding to build a strong team.
• Drive selling strategy to hit KPIs and sales targets.
• Oversee scheduling, payroll, and compliance with policies and law.
• Manage product receiving, merchandising, and inventory accuracy.
• Provide training and development for team members and leaders.
• Ensure exceptional customer service and membership program participation.

Skills

Store management

Supervisory skills

Customer service

Team leadership

Job description

Lids Sports Group is seeking a Store Manager to lead daily store operations, drive sales, and ensure top-tier customer service. You will oversee hiring, training, and team development while managing inventory, merchandising, and store performance alongside district leadership.

The role emphasizes a proactive, inclusive leadership style, adherence to company standards, and a focus on delivering exceptional retail experiences across all customer touchpoints.