Store Manager: Lead Sales, Teams & Experience

Boot Barn; Greensboro (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary plus selling Incent

Merchandise discount: 50% offExclusive

Merchandise discount: 40% off third‑

Job summary

Boot Barn in Greensboro, NC is seeking a Store Manager to lead store partners, drive exceptional customer service, and exceed sales goals. You will develop teams, manage staffing, training, and operational excellence while partnering with district leadership to optimize profitability and customer experience.

As a leader, you will coach and develop partners, ensure compliance with company policies, and implement staffing plans to meet evolving business needs.

Qualifications

• Associate's Degree and/or 2 to 4 years of experience in retail store management.
• Experience managing direct reports and leading teams in a selling environment.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Strong communication, customer service, time management and organizational skills.
• Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
• Flexibility with scheduling and willing to work extended hours when necessary.
• Up to 15% travel to support local stores, as needed.

Responsibilities

• Lead store partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships.
• Implement and uphold an environment of continuous learning by exhibiting expert-level product knowledge across all categories and developing a training plan for each store partner to achieve full competency in all product categories such as western boots, work boots, denim, hats and add-ons.
• Assess and communicate localized customers' needs to District Manager.
• Analyze and measure business trends to maximize sales to meet or exceed key metrics and sales goals.
• Review sales goals with partners, providing consistent and timely coaching, actionable feedback, and recognition of excellence. Lead by example, being present on the sales floor during peak business hours.

Skills

Team leadership

Customer service

Communication

Scheduling

Education

Associate's degree + 2–4 years retail store management

Job description

Boot Barn in Greensboro, NC is seeking a Store Manager to lead store partners, drive exceptional customer service, and exceed sales goals. You will develop teams, manage staffing, training, and operational excellence while partnering with district leadership to optimize profitability and customer experience.

As a leader, you will coach and develop partners, ensure compliance with company policies, and implement staffing plans to meet evolving business needs.