Store Manager - Lead Team, Elevate Customer Experience

Boot Barn; Conway (NH); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Merchandise discount

Paid Time Off

Medical, Dental, Vision insurance

401(k) plan with matching

Flexible schedules

Growth opportunities

Job summary

Boot Barn North Conway, New Hampshire seeks a Store Manager to lead daily operations and develop a high-performing team. You will drive sales, deliver outstanding customer service, and uphold brand standards on the floor and in back-office processes.

The role emphasizes coaching partners, optimizing staffing, managing payroll, and maintaining visual merchandising while partnering with district leadership to achieve year-over-year growth and a best-in-class customer experience.

Qualifications

• At least 2–4 years of retail store management experience.
• Experience managing direct reports and leading teams.
• Strong organizational and time-management skills.

Responsibilities

• Lead store partners to exceed sales goals and deliver exceptional customer service.
• Oversee staffing and payroll to align with business needs.
• Coach and develop partners through training and feedback.
• Maintain visual standards and merchandise presentation.
• Collaborate with District and Regional Leadership to drive performance.
• Ensure compliance with company policies and legal requirements.

Skills

Retail leadership

Team management

Customer service

Communication

Scheduling

Analytical skills

Education

Associate's Degree

Job description

Boot Barn North Conway, New Hampshire seeks a Store Manager to lead daily operations and develop a high-performing team. You will drive sales, deliver outstanding customer service, and uphold brand standards on the floor and in back-office processes.

The role emphasizes coaching partners, optimizing staffing, managing payroll, and maintaining visual merchandising while partnering with district leadership to achieve year-over-year growth and a best-in-class customer experience.