Store Manager: Lead Growth, Service & Culture

Boot Barn; Asheville (NC); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary plus incentives

Merchandise discount

Paid Time Off

Medical, Dental, Vision Insurance

401(k) plan with company match

Flexible schedules

Growth opportunities

Job summary

Boot Barn is seeking a Store Manager in Asheville, NC to lead store teams, drive sales, and deliver exceptional customer service. You will oversee staffing, training, and performance, ensuring profitability through effective expense management and a strong customer experience.

The role requires leadership at all levels, strong communication, and the ability to coach staff while meeting sales goals. Boot Barn emphasizes community, collaboration, and growth opportunities across expanding stores.

Qualifications

• Associate's Degree and/or 2 to 4 years of experience in retail store management
• Experience managing direct reports and leading teams in a selling environment
• Strong organizational and time management skills with the ability to manage multiple priorities
• Strong communication, customer service, time management and organizational skills
• Availability to work a variety of shifts to meet business needs including nights, weekends and holidays
• Flexibility with scheduling and willing to work extended hours when necessary
• Up to 15% travel to support local stores, as needed.

Responsibilities

• Lead store partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships
• Implement and uphold an environment of continuous learning by exhibiting expert-level product knowledge across all categories and developing a training plan for each store partner to achieve full competency in all product categories such as western boots, work boots, denim, hats and add-ons
• Assess and communicate localized customers' needs to District Manager
• Analyze and measure business trends to maximize sales to meet or exceed key metrics and sales goals
• Review sales goals with partners, providing consistent and timely coaching, actionable feedback, and recognition of excellence
• Lead and coach associates in building customer engagement through loyalty programs

Skills

Retail leadership

Leadership development

Communication

Time management

Staff coaching

Education

Associate's Degree or equivalent

Job description

Boot Barn is seeking a Store Manager in Asheville, NC to lead store teams, drive sales, and deliver exceptional customer service. You will oversee staffing, training, and performance, ensuring profitability through effective expense management and a strong customer experience.

The role requires leadership at all levels, strong communication, and the ability to coach staff while meeting sales goals. Boot Barn emphasizes community, collaboration, and growth opportunities across expanding stores.