Store Leader: Build Teams, Elevate Service & Drive Sales

Boot Barn; Georgia; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision and Life Ins.

401(k) plan with generous company匹配

Paid Time Off

Merchandise discount

Flexible schedules

Job summary

Boot Barn is seeking a Store Manager to champion the company mission, drive sales, and develop a high-performing team. The role partners with District leadership to deliver a best-in-class customer experience and profitability through staffing, shrink control, and expense management.

The Store Manager builds a culture of learning, product expertise, and strong community engagement, while upholding brand guidelines and operational excellence in all areas of store leadership.

Qualifications

• Associate's Degree and/or 2 to 4 years of experience in retail store management.
• Experience managing direct reports and leading teams in a selling environment.
• Strong organizational and time management skills.
• Strong communication, customer service, time management and organizational skills.
• Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
• Flexibility with scheduling and willing to work extended hours when necessary.
• Up to 15% travel to support local stores, as needed.

Responsibilities

• Lead store partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships.
• Implement and uphold an environment of continuous learning by exhibiting expert-level product knowledge across all categories and developing a training plan for each store partner to achieve full competency in all product categories.
• Assess and communicate localized customers' needs to District Manager.
• Analyze and measure business trends to maximize sales to meet or exceed key metrics and sales goals.
• Review sales goals with partners, providing coaching and recognition of excellence; lead by example on the sales floor during peak hours.
• Ensure adequate staffing to meet the changing business needs and payroll expenses.
• Adapt to changing business needs and procedures; adjust store schedule, payroll implications, train staff on new procedures and policies.
• Ensure appropriate merchandise stock levels, presentations and signage adhere to guidelines; educate store partners on these guidelines.
• Lead and coach associates in customer engagement through loyalty programs and credit card.
• Plan and execute experiential volume driving events with District Manager.
• Ensure leadership matrix roles are understood and embraced.
• Complete opening/closing procedures and comply with Time and Attendance policies.
• Demonstrate professionalism and high-quality work, attendance and appearance.
• Adhere to local, federal and state laws and Company policies.

Skills

Retail store management

Team leadership

Organizational skills

Time management

Customer service

Communication

Shift flexibility

Travel availability

Education

Associate's Degree

Job description

Boot Barn is seeking a Store Manager to champion the company mission, drive sales, and develop a high-performing team. The role partners with District leadership to deliver a best-in-class customer experience and profitability through staffing, shrink control, and expense management.

The Store Manager builds a culture of learning, product expertise, and strong community engagement, while upholding brand guidelines and operational excellence in all areas of store leadership.