Store Manager — Lead Ops & Guest Satisfaction

Baskin-Robbins; Middleburg (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Monthly bonus up to 10% of salary

Medical insurance

Dental insurance

Employee meals

Cell phone reimbursement

Job summary

Baskin-Robbins is seeking a Store Manager for a franchise location in Florida. You will oversee restaurant operations, drive customer satisfaction, and lead a team to achieve sales targets while maintaining quality standards.

The role requires leadership, strong communication, and a hands-on approach to daily store performance, with compensation aligned to franchise policies and performance bonuses where applicable.

Qualifications

• Experience in the food service industry is required.
• Food Safety / Serve Safe certification is a plus.

Responsibilities

• Leading operational excellence.
• Keen focus on 100% guest satisfaction.
• Training and development of team members.
• Achieving financial goals such as sales projections and controllables.
• Utilizing effective communication and coaching skills.

Job description

Baskin-Robbins is seeking a Store Manager for a franchise location in Florida. You will oversee restaurant operations, drive customer satisfaction, and lead a team to achieve sales targets while maintaining quality standards.

The role requires leadership, strong communication, and a hands-on approach to daily store performance, with compensation aligned to franchise policies and performance bonuses where applicable.