Store Manager: Lead & Grow a High-Impact Beauty Team

Estée Lauder Companies; Miami (FL); On-site; USD 55,000 - 85,000; Full time

Job summary

Estée Lauder Companies in Miami, FL is seeking a dynamic Store/Retail/Counter Manager to lead and coach a team of Sales Associates, delivering outstanding sales, service and store operations. You will own the store's business plan, recruit and retain customers through targeted events, CRM, and hands-on leadership, ensuring targets are met in a fast-paced prestige beauty environment.

If you are a proactive, hands-on leader with strong planning and coaching abilities, this role offers progression

Qualifications

• Proven retail management/assistant management experience in cosmetics.
• Ability to provide inspirational, authentic customer service.
• Experience in setting sales targets and staff scheduling.
• Experience with inventory, facilities management and cash reconciliation.
• Proven track record of leading a team to achieve sales and service targets.
• Experience creating and executing in-store events.
• Ability to work retail hours including nights and weekends.
• Experience with POS software.
• Proficient in Microsoft Office.

Responsibilities

• Lead, coach and develop Sales Associates to hit sales and service targets.
• Create and execute an agile store business plan and events.
• Drive customer relationship management and in-store experiences.

Skills

Retail management

Customer service

Sales planning

Staff scheduling

In-store events

POS software

Microsoft Office

Team leadership

Tools

POS software

Job description

Estée Lauder Companies in Miami, FL is seeking a dynamic Store/Retail/Counter Manager to lead and coach a team of Sales Associates, delivering outstanding sales, service and store operations. You will own the store's business plan, recruit and retain customers through targeted events, CRM, and hands-on leadership, ensuring targets are met in a fast-paced prestige beauty environment.

If you are a proactive, hands-on leader with strong planning and coaching abilities, this role offers progression