Prestige Beauty Store Leader

The Estée Lauder Companies Inc.; Plano (TX); On-site; USD 51,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Wellness programs

Life insurance

Retirement plans

Paid leave

Education programs

Paid holidays

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Store/Retail/Counter Manager to lead and develop a team of Sales Associates, driving sales, service, and operational excellence in a fast-paced prestige beauty environment.

You will create and execute an agile business plan to recruit and retain customers, lead in-store events, manage CRM, and coach staff to reach ambitious targets while advancing your career within a global luxury brand.

Qualifications

• Proven retail management/assistant retail management experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
• Previous retail operations experience including inventory and facilities management and cash reconciliation
• Proven track record of leading a team to achieve sales and customer service targets
• Experience of creating and executing in-store events
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft office
• applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Responsibilities

• Lead, coach and develop the Sales Associates to achieve sales, customer service and operational targets.
• Own store business planning and execution to recruit and retain customers through events and CRM.
• Drive in-store events and create exceptional customer relationship management.
• Collaborate with field leadership to progress within the prestige beauty organization.

Skills

Leadership

Customer service

Sales target achievement

Staff scheduling

In-store events

CRM

Retail operations

Tools

POS software

Microsoft Office

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Store/Retail/Counter Manager to lead and develop a team of Sales Associates, driving sales, service, and operational excellence in a fast-paced prestige beauty environment.

You will create and execute an agile business plan to recruit and retain customers, lead in-store events, manage CRM, and coach staff to reach ambitious targets while advancing your career within a global luxury brand.