Prestige Beauty Store Leader & Growth Coach

The Estée Lauder Companies Inc.; Florida; On-site; USD 56,000 - 73,000; Full time

Benefits offered by this job

Health insurance coverage

Retirement savings plans

Paid leave programs

Education-related programs

Paid holidays and vacation

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Store/Retail/Counter Manager to lead and develop our team of Sales Associates, driving sales, service and store operations.

You will be accountable for delivering an agile business plan to recruit and retain customers through strategic events, CRM, and high-performing leadership. This role offers exposure to business planning, consumer insights and front-line marketing within a prestige beauty portfolio, with opportunities for career growth

Qualifications

• Proven retail management experience, preferably cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Experience setting sales and customer service targets, sales analysis and staff scheduling.
• Retail operations experience including inventory and facilities management and cash reconciliation.
• Proven track record of leading a team to achieve sales and customer service targets.
• Experience creating and executing in-store events.
• Ability to work retail hours including days, nights, weekends and events.
• Experience with retail POS software.
• Proficient in Microsoft Office.
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

Responsibilities

• Lead, coach and develop the store team to meet sales and service targets.
• Create and execute an agile business plan to recruit and retain customers through events and CRM.
• Plan and manage in-store events and drive customer relationship management.
• Provide leadership for front-line marketing and consumer insights to progress within the beauty industry.

Skills

Leadership

Retail management

Customer service

Event planning

Sales analysis

Staff scheduling

Cash reconciliation

In-store promotions

Inventory control

Tools

Retail POS software

Microsoft Office

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Store/Retail/Counter Manager to lead and develop our team of Sales Associates, driving sales, service and store operations.

You will be accountable for delivering an agile business plan to recruit and retain customers through strategic events, CRM, and high-performing leadership. This role offers exposure to business planning, consumer insights and front-line marketing within a prestige beauty portfolio, with opportunities for career growth